DIGITAL PROMISE
Digital Promise is a national nonprofit organization that works at the intersection of education, research, and technology to advance equity and expand learning opportunities for all. They partner with educators, researchers, and communities to design practical, inclusive solutions—whether it's supporting teachers, building tools that meet real learner needs, or helping organizations use data and research to improve outcomes. Their work focuses on turning innovative ideas into real impact across classrooms, career pathways, and lifelong learning.
My Responsibilities as a UX Researcher
April 2024 - Present
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Co-lead and collaborate on the inclusive design and execution of LER field-technology research
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Moderate focus groups and interviews with students, teachers, and state participants
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Create and apply personas and user stories for partners to center the user and the problem
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Analyze qualitative insights to connect with current theoretical frameworks to help organizations create systems that meet the needs of their communities
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Create customer-facing materials to disseminate research findings to the broader LER community and industry
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Write and contribute UX specific knowledge in published reports
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Research funding opportunities and contribute to the proposal writing and IRB process
Walmart LER TA (April 2024 - April 2025)
Stage: Validation
Project Scope: Assess alignment of LER technologies with inclusive design principles by conducting IUX assessments, providing technical consulting, and co-creating a practical toolkit to support learner-centered design, clarify project goals, and guide ongoing implementation.
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Understand the goals of each state project team
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Consult with each project team to gather existing research conducted with students, teachers, and policymakers
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Develop an assessment process to validate alignment of project methods, goals, and future products with grantor expectations
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Consult with state project teams (grantees) to align goals with grantor objectives (n = 7)
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Monthly check-ins with project teams to identify any additional questions or roadblocks
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Conduct formative assessments to identify areas of improvement to meet defined design principles and provide recommendations
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Conduct summative assessments to ensure completion of grant requirements
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Implemented a strategy for assessing cohort projects at scale
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Created and delivered action reports for each to help center the user in LER development
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Documented grantee-specific user stories for project teams
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Published an industry toolkit highlighting best practices and templates for LER project work
Deliver
Design
Define
